1. Spausdinimo galvutė - 6 mėnesiai: Spausdinimo galvutė yra padengta 6 mėnesių garantija ir garantuojama vienkartinė nemokama keitimo paslauga.
2. Kiti priedai - 6 mėnesiai: Mes siūlome nemokamą neribotą techninę diagnostiką. Jei nustatysime jūsų problemą, pasiūlysime pakeitimus. Tačiau atkreipkite dėmesį, kad mūsų garantija apima tik defektus ar kokybės problemas. Atkreipkite dėmesį, kad spausdintuvų priedai yra vartojimo prekės ir natūraliai nusidėvi laikui bėgant. Norint užtikrinti optimalų veikimą, rekomenduojame reguliariai keisti atitinkamus priedus.
I needed help getting my printer to distribute color. With the great customer service, my issue was resolved! Thank you again
M
Maika
Great customer service
I really haven't use the printer yet. I was have the hardest time since I'm new to it so im givingit 5 stars because of customerservice and Poppy and all the other that helped me was the best. Poppy stayed at it until she set it up right she is the best really. I will review on the printer when i use it some more but I can say the packaging was great and all the extra part is the best thank you.
M
Mary Adams
Very, very, very satisfied and very happy with support and my printer.
I received my printer as a gift. I have had great help from jessica to set up my new computer and my printer.And when there was a problem with my printer, she gave me excellent help I am very satisfied and if I ever need to buy another one I would definitely buy this brand and use their help and her help, mostly fast efficient perfect..
A 100 thumbs up? I am so satisfied very pleased with her work and with my printer.
R
Roman A. Williams
Painless trouble shooting
Got my printer and full set up and had some slight issues (most likely my end) contacted their support. I handed the wheel over to my laptop and let them walk me through the settings to find my issue then had a video call to go over a few things they can’t physically touch and had my problem fixed in under 30 mins. Painless and quick. 10/10
D
Daniel H.
DTF printer
The customer support for the printer is excellent, seller had timely communication through the support channels that were offered for any issues that arose during setup. Seller and customer support were easy to contact and get ahold of.
