1. Κεφαλή Εκτύπωσης - 6 Μήνες: Η κεφαλή εκτύπωσης καλύπτεται από 6μηνη εγγύηση και εγγυάται μία δωρεάν αντικατάσταση.
2. Άλλα Αξεσουάρ - 6 Μήνες: Προσφέρουμε δωρεάν απεριόριστη τεχνική διάγνωση. Εάν εντοπίσουμε το πρόβλημά σας, θα προσφέρουμε αντικαταστάσεις. Ωστόσο, παρακαλώ σημειώστε ότι η εγγύησή μας καλύπτει μόνο ελαττώματα ή προβλήματα ποιότητας. Παρακαλώ σημειώστε ότι τα αξεσουάρ εκτυπωτή είναι αναλώσιμα και θα φθείρονται φυσικά με την πάροδο του χρόνου. Για να διασφαλίσετε βέλτιστη απόδοση, συνιστούμε να αντικαθιστάτε τα σχετικά αξεσουάρ τακτικά.
Αφορολόγητο
Πάντα προσπαθούμε να προπληρώνουμε όλους τους φόρους, συμπεριλαμβανομένου του φόρου πολιτείας των ΗΠΑ, του GST και του ΦΠΑ, για να διασφαλίσουμε ότι δεν θα επιβαρυνθείτε με επιπλέον κόστος πέρα από την τιμή του προϊόντος.
5 Star review is based on Tech Support after my printer was set up and still not working properly
I started a chat with InkSonic and they arranged a time for me to contact Jessica in Tech Support. Jessica noticed my frustration with the printer and worked diligently to determine why the black and white ink was not functioning. We exchanged pictures, videos, and conducted multiple tests. It was discovered that the print head carriage was misaligned. Jessica accessed my computer and made several adjustments in the RIIN Program. The issue was resolved over two nights. Despite the time difference, which required us to start at 9PM and continue until 11:30PM, Jessica made herself available the following night to complete the work. I commend Jessica for her patience, persistence, and determination.
I will be posting another review regarding a missing item and how that was handled.
V
Virtoise
Great Customer Service & Product
First printer and oven where packaged well, arrived on time as expected. Second assembly of the printer was straight forward, we did have some question on the RIP software installation so we reach out to customer service and with in the same day they scheduled a call and remote access in order to verify that it was working properly. BIG shout out to Aria over at InkSonic stayed on with us until a full test print was produced.
So if anyone is looking for a quality DTF Printer and great customer service the InkSonic is the way to go.
A
Antonio Feralo
Great Customer Service
Had a few issues but customer service has done a great job of helping set up and fixing an issue I had with the printer. Great prints and software!
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